FAQ's

Do you have Public Liability Insurance?

Yes we do.

Delivery Information

Ordering from rainbowrascals.co.nz is secure, easy and prompt. Your parcel will be delivered by Postal Service.

When can I expect delivery?

Please allow seven to ten working days for postage and handling. If a product is out of stock, we will notify you immediately to inform you of the scheduled delivery date.

What areas do you deliver to?

rainbowrascals.co.nz can deliver to any address around New Zealand.

Can you guarantee a specific time for a delivery?

Unfortunately we cannot guarantee a specific delivery time.

What happens if the delivery details supplied are incorrect?

Firstly, we will attempt to find the correct address. If the package is delivered to the address supplied by the customer and the address is incorrect, we will contact the customer and additional charges may apply for re-delivery. However, if the package is delivered to an incorrect address and is not recovered, rainbowrascals.co.nz cannot accept any responsibility for such loss. It is the obligation of the customer to supply accurate details at the time of ordering.

Where can I find your Privacy and Security policies?


You can read our Privacy and Security policies by clicking this link.

What are the conditions of use of this website?

Please review our Terms & Conditions and Copyright information by clicking this link.

Returns Policy

All products come with a 30 Day 100% Money Back Satisfaction Guarantee.

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Contact Us

Please Phone: 09 620 5577 or 0275 42 8637






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